Salon Booking Terms and Conditions
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For all bookings a 50% booking fee is required to secure all appointments.
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This booking fee is non refundable. But is transferable if you wish to move your appointment to a different date.
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This booking fee with be lost of you cancel your appointment within 24 hours of your appointment. Failure to show for an appointment will require full payment for the appointment before any new booking can be made.
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When booking your appointment you must notify me of any allergies or health issues that could relate to the treatment you have booked.
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If you arrive late to your appointment you may not be able to have the full treatment in the time that has been booked so please be aware that arriving on time to the appointment is essential.
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All client details that are required when booking are kept save and will not be passed onto any other companies. You will not receive marketing text or emails unless you opt in, but you will receive appointment reminders either via email or text.
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By booking your appointment you agree to these terms and conditions.
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Many of my beauty treatments require a skin test at least 24 hours before. This can also be booked free of charge via the booking system. It is recommended that you have a skin test, but if you choose to go ahead with the treatment without a skin test you are doing so at your own risk and you will be asked to sign a disclaimer.
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CANDIDATES WHO CANNOT BE TREATED FOR EYELASH EXTENSIONS ARE:
• Reaction to Patch Test
• Skin Condition around eye area (Eczema, Dermatitis, Psoriasis)
• Any eye surgery (approximately 6 months)
• Contact lenses must be removed
• Conjunctivitis
• A recent eye infection
• Cataracts
• Diabetic Retinopathy
• Alopecia
• Trichotillomania
• Hordeolum/ Styes
• Hay Fever
• Watery Eye
• Blepharitis
• Alopecia or Glaucoma
• Corneal Disease
• Dry Eye Syndrome
• The client agrees that the Lash artist may use any photography for publicity purposes which include but are not limited to the makeup artist’s website and social media pages.
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• The individual responses to products/ingredients of semi-permanent eyelash extensions used may differ from person to person. Adhesive tapes, glue and under-eye gel pads used during the application may cause an allergic reaction in some clients. If you experience any discomfort during the procedure, you will need to advise me immediately.
• Contact lenses should be removed prior to treatment. Please note ONLY cash is accepted at the salon for your treatments.
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• If you are pregnant or expecting, the application of eyelash extensions is done at your own risk, by going ahead with the appointment your are receiving your lash technician of any responsibility..
• Although all treatment products and instruments are handled with greatest care and diligence and every effort is made to provide a hygienic service, it is still possible that some clients may experience eye irritation and this might lead to infection.
If after the appointment you feel any burning, itching or discomfort to eyes or eyelids, or observe any swelling of the eyelids, please contact me immediately. It is your responsibility to seek medical help at your own expense.
• Clients will be given precise aftercare instructions at the end of the service visit and following these instructions will ensure the best, most durable results.
• Clients should not get their eyelash extensions wet within the first 24 hours of application and consider that the use of mascara or any other eye make-up can shorten the length of time their eyelash extensions remain in place.
• Clients that have Volume lashes should not wear any mascara as this will close the lash fans.
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• Please come to your lash appointment with clean eyelashes. Removal of makeup will take out of your appointment time. The extra time could be spent on perfecting your results!
• Clients are also advised never to use waterproof mascara/eyeliner on or near their eyelash extensions. Clients should consider that, even with strict adherence to these care instructions, I am unable to guarantee exactly how long their eyelash extensions will last and that there are many variables, such as individual hair growth cycle, use of cosmetic skin care products and overall care given after application, that can influence the longevity of their eyelash extensions.
• Clients should not rub their eyes or pull at the eyelash extensions, which can result in breakage, lash loss, and/or damage to the natural eyelashes. If clients wish to keep their eyelash extensions looking their best, regular maintenance/infill appointments, to replace eyelashes that fall out due to wear and tear or their normal life cycle, will be necessary.
• An infill ONLY counts if you return within 3 weeks and have at least half your lashes remaining, anything less than half will be charged at the rate of a full-set. Please also note that I do NOT infill work other than my own. If you are currently wearing eyelashes that are not my work please book in for a REMOVAL FIRST.
• NO REFUNDS are given for eyelash extension services and if a client decides to have their eyelash extensions removed; a removal fee of £10 will apply. If you experience premature loss of your lash extensions after your appointment you must notify me within 1 week of your appointment or you will be charged the standard infill rate.
• If you deliberately violate any of the terms and conditions, including aftercare suggestions, I will be excluded from liability and have the right to cancel any complimentary treatments in the future